A Big Fan of Technical Communication

Big Ass Fans (www.bigassfans.com) is the preeminent designer and manufacturer of high-volume, low-speed (HVLS) fans for industrial, commercial, and, most recently, luxury residential applications. As Big Ass Fans’ technical communicator, I am tasked with a duty that few, if any, technical communicators must manage—creating “no ass” versions of documentation. For the varied audience of Intercom, it's probably best to maintain a “no ass” policy as well.

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