Features

The Future of Technical Communication Is Socially Enabled: Understanding the Help 2.0 Revolution

The field of technical communication has come a long way in a short time. We've been impacted in positive ways by all sorts of technological advances. We've moved from authoring content on typewriters to personal computers, from creating printed documentation to digital files, and from authoring content in proprietary formats to creating content that adheres to open, international standards.

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FrameMaker Turns 25: Interview with Inventor Charles Corfield and an Update on New FrameMaker 10 Functionality

In April of this year, FrameMaker celebrates the 25th anniversary of its "birth," in terms of the founding of Frame Technology. Although Adobe acquired FrameMaker in 1995 and has successfully managed product development for the past 15+ years, it seems like a good time to revisit the product's birth and try to determine how and why this sensible publishing solution has remained a market leader for a quarter of a century.

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Flare 7—Something for Everyone

Flare 7 is the latest version of the state-of-the-art help authoring tool produced by MadCap Software. It has several new features and enhancements, which I've categorized in Table 1.

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Toward a Documentation Strategy

There's an old joke that goes like this

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